Welcome to MEENA CIVIL CONSTRUCTION – Complete Chemical Solutions
Website: https://store.newreformetrixllp.com
This Shipping Policy outlines how orders are processed, shipped, and delivered when you purchase products from our online store.
Order Processing Time
- All orders are processed within 1–3 working days after order confirmation and payment verification.
- Orders are not processed or dispatched on Sundays or public holidays.
- Bulk or special orders may require additional processing time, which will be communicated in advance.
Shipping Coverage
We currently ship across India, subject to serviceability of courier or transport partners.
Delivery availability may vary depending on:
- Location
- Product type (liquid / powder)
- Packaging size and weight
Shipping Charges
- Shipping charges are NOT included in product prices, unless clearly mentioned.
- Shipping charges are calculated separately based on:
- Product weight and size
- Quantity ordered
- Packaging type (bag / can / drum)
- Delivery location
- Mode of transport (courier or surface transport)
The final shipping cost will be communicated at checkout or shared separately for bulk orders.
Mode of Shipping
Depending on order size and location, products are shipped via:
- Reputed courier partners (for small and medium packages)
- Surface transport / logistics providers (for heavy or bulk orders)
We select the most suitable shipping method to ensure safe delivery of construction chemical products.
Estimated Delivery Time
- Courier shipments: 3–7 working days
- Surface / transport shipments: 5–12 working days
Delivery timelines are approximate and may vary due to:
- Remote locations
- Weather conditions
- Transport delays
- Regulatory or logistical issues
Packaging & Handling
- All products are packed securely to prevent leakage, damage, or contamination.
- Liquid chemicals are packed with extra safety measures.
- Customers are advised to check the package at the time of delivery.
Damaged or Missing Shipments
If you receive:
- A damaged package
- Leaking product
- Missing items
Please notify us within 48 hours of delivery with clear photos/videos as proof.
Claims reported after this period may not be accepted.
Incorrect Address or Delivery Failure
- Customers are responsible for providing accurate delivery details.
- If delivery fails due to incorrect address or unavailability, re-shipping charges may apply.
- We are not responsible for delays or non-delivery caused by incorrect customer information.
Bulk & Special Orders
- Bulk orders (large quantities, drums, or pallets) may have separate shipping terms.
- Delivery timelines and freight charges for such orders will be shared separately.
Contact for Shipping Support
For any shipping-related queries, please contact us at:
📧 Email: reformetrixllp@gmail.com
Please include your Order ID for faster assistance.
Policy Updates
MEENA CIVIL CONSTRUCTION – Complete Chemical Solutions reserves the right to update or modify this Shipping Policy at any time without prior notice.